Covid-19 | What you need to know!

March 13th, 2020

3/30/2020

  • Red Bank - OPEN
  • East Brainerd - OPEN
  • Hixson - OPEN (Grooming Only)
  • Southside - CLOSED March 19 - March 31
  • Doraville - CLOSED March 19 - March 31
While a "shelter in place" order or "safer at home" order has NOT been made by officials in Chattanooga, it has been done in Nashville and several other cities and states around the country. The great news is that in most cases "pet services" is considered an "essential business" and will, at this time, not force us to close our doors. We want to provide you a relief and service during this hard time. Don't forget your pets still need to social and be groomed! 

Our three Ark locations that are remaining open are offering curb side drop off and pick up! Just give us a call and we will come out to your vehicle to pick up your pets. 

Purchasing Daycare Packages or Gift Certificates will help our doors stay open longer! Buy now and play later if needed! 

3/23/2020

  • Red Bank - OPEN
  • East Brainerd - OPEN
  • Hixson - OPEN
  • Southside - CLOSED March 19 - March 31
  • Doraville - CLOSED March 19 - March 31

While a "shelter in place" order or "safer at home" order has NOT been made by officials in Chattanooga, it has been done in Nashville and several other cities and states around the country. The great news is that in most cases "pet services" is considered an "essential business" and will, at this time, not force us to close our doors. We want to provide you a relief and service during this hard time. Don't forget your pets still need to social and be groomed! 

Our three Ark locations that are remaining open are offering curb side drop off and pick up! Just give us a call and we will come out to your vehicle to pick up your pets. 

Purchasing Daycare Packages or Gift Certificates will help our doors stay open longer! Buy now and play later if needed! 

3/20/2020

  • Red Bank - OPEN
  • East Brainerd - OPEN
  • Hixson - OPEN
  • Southside - CLOSED March 19 - March 31
  • Doraville - CLOSED March 19 - March 31

Our three Ark locations that are remaining open are offering curb side drop off and pick up! Just give us a call and we will come out to your vehicle to pick up your pets. 

Purchasing Daycare Packages or Gift Certificates will help our doors stay open longer! Buy now and play later if needed! 

3/19/2020

We have made a difficult decision to temporarily close our Southside and Doraville Ark locations until March 31st. We hope at that time to be serving you again and playing with your pups! 

3/13/2020

As promised we will continue to monitor and update our guests regarding the spread of Covid-19.

  • All Ark locations are cleaned and sanitized daily as part of our normal business operations. In light of COVID-19, we’re increasing the frequency and extent of daily cleanings, and taking steps to ensure all locations have ample hygiene and sanitation supplies available.
  • All Ark locations will have hand sanitizer available for use by our guests at the front counter.
  • As always, we are more than willing to run to your car to scoop up your pet for daycare, grooming, or a boarding appointment as long as your paperwork is up to date! Just give us a call when you pull up! 
  • We are monitoring the CDC, WHO, and AKC for updates on prevention measures and protocols. 
  • We encourage pet parents to have all of their critical information readily available (preferably in digital form) at check in so the check in process is quick. 


We work hard every day to make The Ark Pet Spa & Hotel  a safe, healthy and fun place to bring your pets and work, and we will do everything we can to serve and protect our guests and their pets. We’ll continue to keep you updated at the


Posted by Ark Crew  | Category: Pet Heath + Wellness

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"Where The Pets Play All Day!"