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OUR STORY

Pet parents know the feeling. That awful guilt and anxiety that creeps up whenever you have to leave a pet. But imagine… not feeling that.

Our founder Jay Floyd was feeling pet stressed when he and his family began researching boarding options for their beloved rottweiler, Sophie. They were leaving town on a short vacation, but everywhere they looked, they got the sneaking suspicion that Sophie wouldn’t be having as much fun as them during their time off.

To fill this gap, Jay set out to create a safe harbor for pets — a fun place where their parents wouldn’t feel an ounce of guilt leaving them for the day or for the week. The Ark would be an all-inclusive pet hotel, spa and daycare where all creatures great and small could feel safe and loved, from dogs and cats to hamsters and lizards. A place where dogs could socialize and play; where pets and parents alike looked forward to a visit; and where each animal’s unique needs would be considered.

In 2006, Jay built his Ark. And the animals arrived.

Today, you can find The Ark across the Southeast with more locations opening soon across the US. Wherever you find us, we are always guided by a strong crew that’s as dedicated to our community’s pets as to our own. A crew of animal-lovers who know how to properly care for pets and to create fun for them, guided by experts and trained thoroughly and thoughtfully. Since day one, our crew has made The Ark what it is.

As of the Spring of 2019, the Ark in Southside offers pet boarding, daycare, grooming and retail to pet owners in Southside, Lookout Mountain, Lookout Valley, St. Elmo, and Rossville. All of our crew members at Southside are both pet lovers and pet care professionals. We strive to make every single pet who walks, waddles or flies through our doors feel like a part of the Ark family.

Give us a call at 423-602-5222 or come check us out at 1957 Reggie White Blvd.

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