DOGGY DAYCARE AT
THE ARK PET SPA & HOTEL Hixson
You can drop your pooch off with us on your way to work in the morning for a day full of fun! While you work away, your little buddy will be having a blast playing, running, jumping, and sometimes even swimming, leaving them relaxed and ready to spend a calm evening at home with you. in addition, they will make many new friends in "free play" who they will love to see again and again.
WHAT YOU NEED TO KNOW
The Ark Hixson is a "free play" facility, meaning dogs get to play together all day long under the watchful eye of our certified kennel crews! This means that all dogs must be friendly with other dogs and people. In free play, the dogs are out in common play yards with other dogs with matching size and temperament.
The Ark welcomes dogs of all ages as long as they have had two rounds of puppy shots and a rabies vaccination after 4 months
No Unaltered Dogs
All dogs 8 months or older must be spayed or neutered to play in doggy daycare.
You must provide proof that your dog is current on the following vaccinations:
All dogs must pass our assessment day and be friendly with other dogs and people. This is for the safety of other dogs, our crew, and our guests.
The Ark does not have any breed restrictions. We assess all dogs based on their behavior and temperament and do not discriminate according to breed.
Why is my dog so tired and thirsty when they get home?
Your dog is just like a child that visits friends, plays all day, and then falls asleep on the car ride home. We have done our job if your dog is warn out at the end of the day. Expect long naps and "the crash" after a long day of daycare or extended period of boarding. The reasons are the same for the thirst. Even though we provide ample water during your dogs entire visit they may still guzzle water down when they get home because of their increased activity level during the day.
Do all dogs like free play?
The simple answer is no, not all dogs enjoy a free play atmosphere. That is why we require an assement day of daycare. Our crew will slowly introduce your dog to a playgroup and monitor them for up to 4 hours. Some dogs are too overwhelmed by the number of dogs, some dogs are just shy, some dogs have agression issues that have not been addressed. Our staff has been trained to identify key factors to know if your dog is a good fit. If you are told your dog is not a good fit for daycare it does not mean you are a bad dog parent, or your dog is bad! It simply means a free play atmosphere is not right for your dog at the time. You may need to work on socializing your dog slowly on your own, we can always try again!
Do big and small dogs play together?
The Ark crew assess each and every dog's behavior and temperament before they assign them into a playgroup. Typically, this breaks down into small, medium, and large dogs, but depending on the dog's play style the crew may place them in a playgroup that suits that specific dog based on behavior vs. size. For instance, sometimes larger older dogs do well in a small dog group setting.
Do dogs ever get hurt or sick at The Ark? What happens if they do?
Our crew members are trained in pet behavior, playgroup management, pet CPR, and first aid. They will monitor the dogs while they are playing and do everything possible to keep a safe, fun, and loving environment at all times, but dogs are dogs, and accidents can happen. Normal play time incidents are minor and may include things like scratches, nicks, or pulled patches of hair. While it is rare, more serious incident can occur.
In addition to reducing play time accidents, we do everything within our power to eliminate any spread of illness. We follow and sometimes exceed industry standard cleaning procedures, and use quality, veterinarian grade disinfectants to clean the entire facility. We also require all pets to be vaccinated, and we have the right to deny any pet that appears ill.
If we identify a pet that looks sick or injured our crew will swiftly assess the situation. Depending on the severity of the situation our crew will either take the pet to the nearest veterinarian and inform the owner immediately, or for more minor issues either address the problem and apply first aid and/or encourage the owner to have the pet checked out by their own vet when possible.
How do I access the pet cams?
Pet Cams are reserved for guests only and can be accessed via our location websites. Guests will be given a password to use to log into the pet cams at the time of check-in or upon request.
Are you open on Sundays?
The Ark is not open on Sunday for daycare.
Are there any discounts?
Yes, you can purchase daycare packages of 5, 10, 20, or 40 days and save up to $280.00 The great thing about the daycare packages is they never expire! Pricing varies by location.